Workplace Communication
Students learn workplace communication fundamentals, including active listening, making positive first impressions, understanding body language, and communicating with different personality types.
Skills / Knowledge
- Active and Empathic Listening
- Reading and Using Nonverbal Cues
- Making Strong First Impressions
- Style Adaptation
- Leadership Presence
- Conflict Navigation
- Core Communication Skills
- Relationship & Trust Building
- Nonverbal Communication
- Professional Communication
- Receiving & Accepting Constructive Feedback